With over two decades of experience in the hospitality industry, Thao Doan is a seasoned Human Resources leader known for driving people strategies that align with business goals. Thao has held key leadership roles. She brings a deep understanding of talent management, employee experience, and strategic workforce planning. Her career is marked by a strong track record in developing high-performing teams, enhancing employee engagement, and leading HR transformation across multiple properties. Thao holds several global certifications in leadership, business strategy, and organizational development. A trusted coach and mentor, she is passionate about empowering others and fostering inclusive, performance-driven cultures.