The Organizing Committee of HorecFex Vietnam 2025 sincerely extends its gratitude to Hikvision for being the Gold Sponsor of the event. The participation of Hikvision, a global technology giant, stands as a clear testament to its commitment to applying Artificial Intelligence (AI) in elevating security standards, optimizing management efficiency, and creating seamless, safe, and intelligent experiences for guests across the Hotel–Restaurant–Catering (Horeca) industry.
HorecFex Vietnam 2025 was successfully held at the Ariyana Convention Centre Danang, becoming a convergence point for top leaders, experts, and enterprises from the hospitality, F&B, and service sectors. The event welcomed over 4,000 participants, with 120+ partner brands and 90 speakers from 12 countries, reaffirming its position as one of Asia’s leading innovation and creativity forums for the Horeca industry.
A Breakthrough Showcase: Smart Hotel Solution – Shaping the Future of Hospitality
At HorecFex 2025, Hikvision showcased its comprehensive Smart Hotel Solution ecosystem, seamlessly integrating AI and IoT technologies to optimize security, operations, and customer experience across all functional areas of a high-end hospitality facility:
1. Lobby & Public Areas
Technology delivers a seamless and impressive check-in experience:
- Face Recognition: Automatically verifies guest identities at the reception or entrances, reducing check-in time and offering a cardless, frictionless experience.
- Smart Elevator Control: Integrates access management with facial or card recognition, ensuring guests can only access authorized floors—enhancing privacy and security.
- Guest Experience Displays: Large LED or interactive screens provide digital maps, event information, and entertainment, reducing perceived waiting times.
2. Staff Management
Enhancing internal operations and service transparency:
- Access Control: Facial recognition devices at sensitive areas (storage, offices, kitchens) ensure only authorized personnel can enter, strengthening internal security.
- Service Quality Monitoring: Smart cameras analyze behavior in service zones, helping evaluate staff performance and maintain consistent, high service quality.
- Digital Badges: Support transparent room and housekeeping management, boosting professionalism and accountability.
3. Conference Rooms
Optimizing MICE spaces with smart technology:
- Access Control Integration: Facial or card-based access to meeting rooms according to scheduled bookings ensures maximum privacy and security.
- Interactive Displays: LED or touch screens for digital presentations enhance corporate and conference experiences.
4. Outdoor Areas (Parking & Perimeter)
24/7 proactive facility protection:
- Automatic Number Plate Recognition (ANPR): Detects and records vehicle entries/exits, managing parking efficiently and sending alerts for suspicious vehicles.
- Smart Perimeter Protection: AcuSense cameras (differentiating people/vehicles from objects) and thermal cameras (detecting overheating and early fire risks) ensure security even in harsh coastal or outdoor conditions.
- Automated Patrol: PTZ cameras perform pre-programmed patrols, covering vast areas like golf courses and beaches while minimizing blind spots.
5. Monitoring Center
Centralized command and intelligent decision-making:
- Centralized Management (HikCentral Professional): A unified VMS platform consolidating all video, access control, and security alerts for efficient centralized monitoring and emergency response.
- AI Data Analytics: Provides reports on crowd density and behavioral patterns in public areas, delivering valuable business insights for layout optimization and service improvement.
- Emergency Alerts: Integrates signals from guest rooms (e.g., fall detection sensors or emergency buttons) to enable prompt staff response to incidents.
Hikvision’s Smart Hotel Solution at HorecFex 2025 demonstrates how AI technology can be embedded into every aspect of hospitality operations—shaping a future where Vietnamese hotels are safer, smarter, and more efficient.
Hikvision—Strategic Partner for Digital and Sustainable Security
Hikvision is not merely a provider of security solutions—it is a strategic digital transformation partner for the hospitality industry. As the world’s leading supplier of advanced video surveillance products and solutions, Hikvision is committed to developing a comprehensive Smart Hotel model that maximizes both guest experience and operational performance.
Raising Security and Operational Standards
Hikvision understands the unique demands of the Horeca industry—large-scale facilities, high guest volumes, and elevated service expectations. Its solutions address these key challenges:
- Minimizing Operational Risks: AI-powered security systems provide 24/7 monitoring, automatically detecting anomalies and analyzing behaviors for instant response—minimizing risks to assets and people.
- Optimizing Energy Efficiency: Through AI and IoT integration, Hikvision enables hotels to intelligently control energy, air conditioning, and lighting usage—reducing costs and promoting environmental sustainability.
- Scalable for Every Business: From basic surveillance for boutique hotels to full-scale management platforms like HikCentral Professional for five-star resorts, Hikvision offers adaptable solutions for all Horeca operators.
Creating Seamless Guest Experiences
Beyond security, Hikvision enhances comfort and personalization:
- Frictionless Guest Journey: Facial recognition enables automatic access to gyms, pools, and business lounges—eliminating the need for manual card use.
- Personalized Safety: Specialized camera solutions (e.g., ColorVu) ensure vivid, full-color imaging even in low-light areas such as corridors and parking lots—providing absolute peace of mind for guests and staff.
Hikvision’s investment in intelligent technology empowers Vietnamese Horeca enterprises to elevate service quality, build trust through safety, and strengthen their global competitiveness—a crucial step toward advancing Vietnam’s tourism and hospitality industry.
HorecFex 2026 – Continuing the Digital Transformation Journey with Hikvision
Hikvision’s collaboration at HorecFex Vietnam 2025 marks a strategic milestone—affirming the significance of digitalization and intelligent management in the future of the Horeca industry.
The HorecFex Vietnam Organizing Committee expresses its deep appreciation and honor to collaborate with Hikvision, a prestigious and visionary global technology partner.
We firmly believe that the success of HorecFex Vietnam 2025 lays a solid foundation for a brighter future ahead. We look forward to continuing our partnership with Hikvision at HorecFex 2026, together advancing security standards and fostering sustainable growth for Vietnam’s tourism and service industries.